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FREQUENTLY ASKED QUESTIONS
What is home care?
Home care provides seniors with one-on-one assistance from a trained caregiver in the comfort of his or her own home. With assistance from a caregiver, seniors are able to live at home independently and maintain their quality of life. The personal attention they receive vastly improves their safety, health and happiness.
Why is Home Care Assistance good for senior’s family members?
Home Care Assistance brings peace of mind to families because your loved one is cared for by the very best, most reliable caregivers. On call to serve you 24/7, we eliminate the effort and worry of finding, screening, paying and managing a caregiver.

If your caregiver becomes ill or is unable to keep the scheduled visit, our staffing team will work to find you a qualified substitute caregiver. Home Care Assistance reduces stress for the whole family. Plus, our caregivers allow family members to enjoy quality time with their loved ones, instead of focusing on stressful daily needs.
Do you have a service contract I have to sign?
While we have an agreement that spells out expectations, we do not require a long-term commitment to our services. We want you to use us only if you are 100% satisfied. As a matter of fact, we encourage older adults who are undecided about the value of home care to simply give us a try, even if it’s only for a month.
What is the difference between 24 hour care and hourly care?
With our 24 hour care service, caregivers come in shifts and stay with the client around-the-clock, ready to assist with all activities of daily living and ensuring safety all hours of the day. 24/7 care provides service for those seniors who require close supervision at all times. Hourly care is typically provided at a minimum of four hours but is also available for more consecutive hours at a time.